Rick Smith, Chief Executive Officer at SECURUS Technology, has by all accounts done a stellar job in his role as the company’s leader. While courting him, higher-ups within the company were totally convinced that Rick Smith was the man for the job. The experience, focus, and drive Smith had shown in previous appointments were all cited as reasons he would be the right man to take the reins at SECURUS. Rick smith has exceeded all expectations and his time at the helm of the company has resulted in SECURUS Technology becoming the undisputed leader of the corrections industry in terms of quality of both products and services.
The success of Rick Smith at SECURUS is no fluke. Smith has a well-developed background and has experience in finance, operations, business, telecommunications and more. It is unique and varied skill set coupled with Smith’s leadership ability that has set himself and the company apart from the pack. Before entering the work force, Rick Smith built a solid educational foundation. He earned his associate’s degree from the Rochester Institute of Technology before attending the State University of New York, Buffalo to obtain a bachelor’s degree in engineering. Smith would continue his education at the State University of New York and obtain his Master’s Degree in engineering. To complete his education, Rick Smith attended the University of Rochester’s Simon School where he earned an MBA.
Rick Smith’s rich and varied work career began with Global Crossing North America Inc. in 1972 where he was controller and chief information officer. Over the next two decades Rick would serve as president of Frontier Information Technology, and held positions as Vice-President, Director of Network Plant Operations, Director of Business Development, and vice-president of financial management for Midwest Telephone Operations.
Rick Smith went on to serve as Chief Financial Officer for Eschelon Telephone Inc. in 1998. At Eschelon, Smith would eventually rise to the rank of CEO and increase company revenue ten-fold from $30 million annually to $350 million. Smith guided the company through a successful IPO in the summer of 2005 and worked with the company until 2007.
SECURUS Technologies came knocking in 2008. The company, which has its headquarters in Dallas, Texas provides services for over a million inmaters and nearly 3000 correction officers, law enforcement officers, and public safety agents in North America. Under Smith’s tenure, the company’s biggest competitor has been Global Tel Link. However Securus has consistently out paced Global Tel Link with a superior cache of products and services. In addition Securus has a self-staffed domestic call center which has outperformed the competition. Rick Smith’s leadership has also resulted in Securus investing $600 million in patents, technology, and acquisitions from the years 2013 to 2016.